Effective Date: 2024-11-10

At LuxuryGifts.LK, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and interact with our services.

1. Information We Collect

• Personal Information: When you register, make a purchase, or contact us, we may collect your name, email address, phone number, billing and shipping addresses, and payment details.
• Browsing Information: We use cookies and similar tracking technologies to gather data on your browsing activity, preferences, and device information.
• Transactional Data: We retain a record of your purchases, order history, and payment details to process orders and provide customer support.

2. How We Use Your Information

• Order Fulfillment: To process your orders, manage payments, and arrange delivery of products.
• Customer Support: To respond to inquiries, provide assistance, and improve our customer service.
• Personalization: To enhance your experience on our website by recommending products and offers relevant to you.
• Marketing & Promotions: With your consent, we may send you promotional emails, updates, and offers. You can opt out anytime by unsubscribing or contacting us.
• Website Improvement: To analyze website traffic, understand user behavior, and improve our services.

3. Sharing Your Information

• Service Providers: We may share your data with third-party service providers, such as payment processors, delivery partners, and analytics providers, to support our business operations.
• Legal Requirements: We may disclose your information if required by law, regulation, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

4. Cookies & Tracking Technologies

• Cookies: We use cookies to enhance your browsing experience, analyze traffic, and understand user preferences. You may control cookie preferences through your browser settings.
• Analytics: We use third-party analytics tools to measure website performance, user interactions, and visitor behavior.

5. Security of Your Information

We take appropriate security measures to protect your personal information against unauthorized access, alteration, and disclosure. However, no method of transmission over the Internet is entirely secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

• Access & Correction: You may access and update your personal information by logging into your account or contacting us directly.
• Data Deletion: You can request the deletion of your personal data, subject to legal and operational requirements.
• Marketing Preferences: You can opt out of receiving marketing communications by following the unsubscribe link in our emails or adjusting your account preferences.

7. Children's Privacy

LuxuryGifts.LK does not knowingly collect information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us to delete it.

8. Third-Party Links

Our website may contain links to third-party websites. LuxuryGifts.LK is not responsible for the privacy practices or content of these external sites.

9. Updates to This Privacy Policy

We may update our Privacy Policy periodically. We encourage you to review this page for any changes. Continued use of our website after modifications indicates your acceptance of the updated policy.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

LuxuryGifts.LK
Email: cellboutik.lk@gmail.com
Phone: +94755007777
Address: 1212/3/1A, Hokandara Rd, Pannipitiya.

By using our website, you consent to this Privacy Policy. Thank you for trusting LuxuryGifts.LK with your personal information. We are committed to protecting your privacy and providing a secure, enjoyable shopping experience.