Frequently Asked Questions | Luxury Perfumes & Cosmetics in Sri Lanka - LuxuryGifts.LK

What luxury products does LuxuryGifts.LK offer?

LuxuryGifts.LK is Sri Lanka’s premier destination for luxury perfumes, premium cosmetics, skincare, and exclusive gift items from top global brands. Our collection is perfect for personal indulgence or as high-end gifts for loved ones.

How do I place an order on LuxuryGifts.LK?

Ordering is easy! Simply browse our extensive collection of luxury fragrances, cosmetics, and skincare products, add your selected items to the cart, and proceed to checkout. Our secure payment gateway ensures a safe and smooth transaction.

Is local shipping available across Sri Lanka?

Yes, we provide fast and reliable local shipping to all regions of Sri Lanka. Whether you’re in Colombo, Kandy, Galle, or elsewhere, we ensure your luxury items are delivered to your doorstep promptly.

What payment methods are accepted?

We accept all major credit and debit cards, along with secure online payment options, to make shopping with us convenient and secure.

Are the perfumes and cosmetics authentic?

Absolutely. LuxuryGifts.LK is committed to offering only 100% authentic luxury perfumes and cosmetics, sourced directly from trusted international suppliers.

How long does shipping take within Sri Lanka?

Our local shipping typically takes 2-4 business days, depending on your location. Once your order is placed, you’ll receive an email with tracking details to stay updated on delivery.

Can I return or exchange an item?

We want you to be fully satisfied with your purchase. If your product is unused and in its original packaging, you can initiate a return or exchange within 14 days of receipt. Please refer to our Return Policy for details.

Does LuxuryGifts.LK offer gift-wrapping options?

Yes, we provide a luxury gift-wrapping service to make your presents even more special. During checkout, you can select the gift-wrapping option, and we’ll ensure your item arrives beautifully presented.

Are there exclusive offers or discounts on perfumes and cosmetics?

Sign up for our newsletter and follow us on social media to receive updates on exclusive offers, limited-time discounts, and new arrivals in our luxury perfume and cosmetics collections.

How can I contact customer support?

Our dedicated customer support team is here to assist you. You can reach us via email at info@luxurygifts.lk or call us at +94 71 234 5678. We’re happy to help with any inquiries or concerns.